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From Purpose to Performance: generating knowledge that will help retailers, manufacturers, consumers and society to find the right balance, along three specific pillars: Serving Customers, Caring for the Planet, and Protecting the Customer

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Research

Through our research we shed light on a variety of topics in the responsible retailing domain. Our research is built around three pillars: Serving Customers, Caring for the Planet and Protecting the Customer.

For an overview of recent research insights, click below to read more:

News & Events

The Future of Responsible Retailing: A Strategic Balance Between Profit and Purpose

Last week we had the honour to interview Samuel Fung, former VP Product & Marketing at Starbucks Asia Pacific as well as alumnus from SBE. He shared his thoughts on responsible retailing based on his decades long experience in the field. Read the interview below!

New publication: Paving the Way for Responsible Retailing

The editor of the Journal of Retailing, Katrijn Gielens, asked us to share our thoughts on the future of Responsible Retailing. This has resulted in the editorial article linked below. In the editorial, we shed light on what responsible retailing is, highlight its importance to retailers, and identify several aspects that help and hamper the path to responsible retailing. 

If you are unable to read the article in full, do not hesitate to contact us for a copy!

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